GDPR - Privacy Policy SchoolRunTracker

Company Developer: Elitech Lab

IMPORTANT NOTICE:

For added security we require validation of your account, which means you need to show us some evidence that your child/children are at the school you selected.

Before allowing you to log in to the app, you must attach an image of your school enrolment form(signed or stamped by the school) or an invoice issued by the school in your name, so we can validate your account.

Once your account is validated you will receive a confirmation email. You will then be able to login to the app using the below username and password.

We understand this might take some time to locate the required documentation but we do this for your own security and most importantly that of your child.

IMPORTANT PLEASE READ BEFORE USING THE APP:

INTRODUCTION

SchoolRunTracker("Apps") and our websites, including www.schoolruntracker.com ("Sites") are brought to you by ELITECHLAB UK LTD ("we", "us", "our"). Our registered office is at 143 High Street Cranleigh, Surrey, GU6 8BB, England. This privacy policy ("Policy") sets out how we use and protect the information that you give us when using our Apps. We are committed to ensuring that your privacy is protected, any information we ask you to provide will only be used in accordance with this Policy.

CONSENT

By accessing the Apps or the Sites you authorise us to collect, store, access, transfer and use your information as described in this Policy. We may make changes to this Policy in the future, which we will notify you of in the website (www.schoolruntracker.com). You should check this page from time to time to ensure you are aware of any changes. Where appropriate we may notify you of changes by email or through the Apps or Sites.

CHILDREN

CHILDREN UNDER THE AGE OF 18 MAY ONLY USE THE SITES OR APPS UNDER THE SUPERVISION OF, OR WITH THE EXPRESS CONSENT OF, THEIR PARENT OR GUARDIAN. WE DO NOT KNOWINGLY COLLECT INFORMATION FROM CHILDREN WITHOUT THE EXPLICIT CONSENT OF THEIR PARENT OR GUARDIAN. IF YOU SUSPECT WE MAY HAVE INADVERTENTLY COLLECTED ANY SUCH INFORMATION WITHOUT CONSENT, PLEASE LET US KNOW STRAIGHT AWAY BY WRITING TO US THROUGH THE SCHOOLRUNTRACKER APP (SUPPORT MODULE).

THE DATA CONTROLLER

For the purposes of the GDPR, we act as the 'data controller' (i.e. the company who is responsible for, and controls the processing of, your personal data). This personal data is collected by us and stored on a secure basis, when you input your data upon registering for the Apps or when it is shared with us by a school. You will be required to consent to our End User Licence Agreement (EULA) and Policy before populating your personal data into the Apps. Examples of personal data where we are the data controller is:

  1. The data you supply via the App and Site which is: car registration details, your email address, name and surname, your child's name and your child's age.
  2. The data we receive from schools which is your title, name, email address, and parental/guardian role.
Where you allow your location to be shared, we shall also obtain that data on an aggregated basis and it will be stored anonymously. Further details are set out below in the section "PERSONAL DATA WE MAY COLLECT ABOUT YOU".

  1. PERSONAL DATA WE MAY COLLECT ABOUT YOU

    1. Data you supply ("Submitted Information") includes:
      1. We will obtain personal data about you (such as name, surname, email address, children's school years, school name, age, vehicle details, whenever you register an account with us or submit data via a module, form or through our Apps or on our Sites.
      2. We may also obtain sensitive personal data about you if you voluntarily supply it through our Apps or Sites. If you volunteer such information, you will be consenting to our processing it for the purpose explained to you when you supply it but we do not need to store or use sensitive data other than the personal data explained above.
    2. Data we collect includes:
      1. If your school signs up to us (to receive reports) we can receive personal data about you from the school (such as title, name, email address and your parental/guardian responsibility for a child) ("Invitation Data").
      2. We may monitor your use of our Apps and Sites through the use of cookies and similar tracking technologies. For example, we may monitor how many times you visit, your IP address, a unique device identifier and the actions you take when using our Apps ("Analytics").
      3. Our Apps or Sites may also collect information which you make available to us and which is stored on your device, including images, or other digital content ("Content Information").
      4. When you install, uninstall or update our Apps, a unique application number and information about your installation, for example, the type of operating system, may be sent to us.
      5. he SchoolRunTracker apps keeps track of the actual physical location of our users (through your device only if you accept to) by collecting GPS and Wi-Fi network information from your devices ("Location Information") only during those periods when the relevant user has activated the tracking function of the Apps. You can choose to opt out and deactivate the tracking function for one particular trip or all of them at any time (transport settings) and we will no longer have access to your Location Information.

  2. HOW WE USE YOUR PERSONAL DATA

    1. We will use your personal data for the purposes described to you at the time your data was obtained, and for the following purposes, subject to the privacy and sharing settings you configure through the Apps:
      1. Submitted Information: to help us identify you and to open, run and monitor any accounts you hold with us; administration; to process your orders and enquiries; to monitor any material you contribute through our Sites or Apps; to send you information about our Apps and Sites; to set up your profile on the Apps and make that profile available to other users; to enable you to send messages to other users of the Apps.
      2. Booking form online: To sign up and pay for our services and to validate your registration that you are a parent/guardian of the school you selected. This enables us to ensure only validated users are using the app.
      3. Analytics: to understand the frequency of which users make use of our Apps and use our website.
      4. Content Information: to set up your profile on the Apps and make that profile available to other users and to enable you to send messages to other users of the Apps. The following information can be shared: (a) Required: Profile information is shared with users of your school network once signed up to the service and is limited to your name, surname, email, vehicle data and the school year of your child/children and their age. (b) Optional: Journey tracking feature. Users addresses are never shared. We strongly recommend users opt into our journey tracking feature to give parents/guardians further piece of mind of when their child gets picked up and dropped off safely at the agreed locations. Users can opt out of this tracking feature at any time by changing their settings within the App.
      5. Location Information: to monitor and share your location when requested by you, as part of our service to encourage independent travel. We also use anonymous, aggregated Location Information collected from all users, to help local authorities, schools and parents to make more efficient use of roads and infrastructure.
      6. We do not by any means, pass on your personal information (other than as described in this Privacy Policy), unless you specifically consent to us doing so or we are specifically required by law.
    2. We may associate any category of information with any other category of information and will treat the combined information as personal data in accordance with this policy for as long as it is combined. We will only use information collected about you in accordance with the GDPR and in accordance with our capacity as the data controller.

  3. DISCLOSURE OF YOUR INFORMATION

    1. We may disclose some or all of the data we collect from you when you download or use the Apps or our websites as set out below.
    2. All of the aggregated journey information supplied by you and otherwise collected by our apps will be accessible to your child's school in an aggregated and anonymised format.
    3. Otherwise, we only disclose your personal data in the following ways:
      Category of Data
      Submitted Information and Content Information

      Recipient and Purpose
      We may share your name and email address with the email service providers we use to keep you updated with news about updates to our Apps and websites. We also share your name, and child's school year, name and age with other users of the Apps.

      Content Information, Analytics and Submitted Information
      Our Apps and Sites collect information about the way you use them, such as your IP, a unique device identifier and the actions you take when using our Apps and Sites. We only use this data to improve our Apps and Sites.

      Location Information
      Location Information is shared in the following ways, depending upon connections made between users in the Apps:

      We may share details of the journeys tracked using our Apps in anonymous and aggregated format with third parties, but any such Location Information will not include your personal information.
    4. We may disclose your personal information to any member of our group, which means our subsidiaries or other company within the group.
    5. We may also disclose your personal information to third parties:
      1. In the event that we sell or buy any business or assets, in which case we may disclose your personal data to the prospective seller or buyer of such business or assets.
      2. If we or substantially all of our assets are acquired by a third party, in which case personal data held by us about our customers will be one of the transferred assets.
      3. If we are under a duty to disclose or share your personal data in order to comply with any legal or regulatory obligation or request.
      4. In order to enforce or apply the terms of agreements between us, to investigate potential breaches, or to protect the rights, property or safety of us, our customers, or others. This includes exchanging information with other companies and organisations for the purposes of fraud protection.

  4. WHERE WE STORE YOUR PERSONAL DATA

    1. The data we collect from you will not be transferred to, or stored at, a destination outside the United Kingdom or European Economic Area ("EEA"). It will only be processed by our staff operating within the UK or EEA who work for us or our suppliers (AWS Amazon Web Service) and strictly as necessary to provide the service to you. Your personal data which you provide via the Apps or websites is not sold or transferred to any third party by us and is used solely within the service itself.
    2. Where we have given you (or where you have chosen) a password that enables you to access certain parts of our Apps or websites, you are responsible for keeping this password confidential. We kindly ask you not to share a password with anyone.
    3. Unfortunately, the transmission of information via the internet is not completely secure. We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place physical and electronic procedures to safeguard and secure your information. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to our Apps or Sites; any transmission is at your own risk. Certain features of our Apps and Sites enable social networking, messaging, publishing, etc. Ensure when using these features that you do not submit any personal data that you do not want to be publicly seen, collected or used by other users.

  5. YOUR RIGHTS

    1. If you believe we have information about you that you do not want us to have or that is incorrect please contact us as at supportsbt@elitechlab.com and we shall correct or remove the data, as you request, as soon as reasonably practicable. If you would like to receive a copy of the information we have about you, in line with your rights to data access, we will endeavor to provide you with information promptly upon receipt of your request. In the event, you choose, to deactivate your registration with our Apps, you have the right to request erasure, whereby we will remove your personal information from our database within 14 days.

  6. EXTERNAL WEBSITES

    1. If you follow a link from our Apps or websites to any third party websites or services, please note that we do not accept any responsibility or liability for the collection, storage or use of personal data by those third parties, and you should check the applicable privacy policies before you submit any personal data to those websites or use these services.

  7. COOKIES

    1. A cookie is a text file placed onto your device when you access our Apps or Sites. We use cookies and other online tracking devices such as web beacons, and flash object storage to deliver, improve and monitor our websites and Apps, including in the following ways:

      Authentication
      To log you into our websites and Apps and keep you logged in.

      Preferences
      To remember information about you such as your preferred language and configuration.

      Analytics
      To help us understand how you use our Apps and websites, and how often, so we can improve them to deliver a better experience for our users. To carry out research and statistical analysis to help improve our content, products and services.

    2. The information we obtain from our use of cookies will not usually contain your personal data. Although we may obtain information about your device such as your IP address, your browser and/or other internet log information, this will not usually identify you personally.
    3. Our websites display a notice alerting you to our use of cookies and other similar technologies and linking to this Policy. If you use our Sites after this notice has been displayed to you we will assume that you consent to our use of cookies or similar technologies for the purposes described in this Policy.
    4. Please note that, if you choose to disable cookies or similar technologies on your device, you may be unable to make full use of our Apps and websites.
    5. We work with third parties who may also set cookies on our website, for example Google Analytics, Google Adsense, Facebook, Twitter and YouTube which we use to display video content, enable social networking functionality and sharing, to deliver ads, send notifications and to monitor how visitors use our Apps and Sites. These third-party suppliers are responsible for the cookies they set on your device. For further information, please visit the website of the relevant third party. For any questions about the policy do not hesitate to contact us at supportsbt@elitechlab.com